• 96% decision-makers think security when selecting a video conferencing system

        • A majority (96%) of business decision-makers have stated that security is now the most important component to choosing a video, messaging, or calling solution. This is according to a new StarLeaf survey conducted by Vanson Bourne.

          500 IT decision-makers and Line-of-Business leaders were surveyed from private sector enterprises (with over 1,000 employees) to understand attitudes towards the use of video conferencing systems.

          Countries included in the survey were the UK, France, Germany, and the US, which covered a wide spectrum of sectors ranging from IT, technology and telecoms, retail, distribution and transport, financial services, manufacturing and production, business and professional services, media, leisure and entertainment, energy, oil/gas and utilities, construction and property, and consumer services. 

          Key findings included:

          • After security, ease-of-use was seen as a top consideration amongst organisations when choosing a vendor for video conferencing (53%)
          • Almost two-thirds (64%) of organisations report that the use of video conferencing in their organisation had increased this year compared to last year
          • Over four-in-ten (43%) respondents report that they are based in a different office to those colleagues that they most frequently interact with

          William MacDonald, Chief Technology Officer at StarLeaf said, “the results clearly show we’re seeing a distinctive shift in mentality when it comes to adoption and implementation of video conferencing amongst organisations.

          “Historically, the primary drivers for using a video conferencing system have been cost saving initiatives or to enhance collaboration amongst staff, which has been further stimulated by the growth in cloud computing. The proliferation of remote working means these factors will continue to remain critical but what is increasingly becoming the primary consideration for almost every organisation is security and reliability, fuelled by the threat posed by cybercriminals.

          “Vulnerabilities within an organisation’s infrastructure and from some cloud providers allow plenty of opportunities for hackers to infiltrate virtual meeting rooms, causing significant disruptions.

          “Typically, traditional infrastructure security models relate to control and access around the perimeter and often leave internal applications neglected and vulnerable. This makes them an easy target for malicious traffic which can infiltrate or bypass the perimeter defences. Additionally, enterprises using public cloud providers may believe that security is part of their offering, but insecure application programming interfaces (APIs), weak authentication, and user identity protocols can be susceptible to account hijacks. These vulnerabilities may come about because many public clouds support multi-tenancy where you rent computing power or storage space from the cloud provider alongside other, unknown and potentially malicious, tenants.

          “In contrast, with the right security architecture, a good cloud approach can reduce the friction to deploy upgrades to systems, decrease the need for costly on-site IT maintenance, and be easily configured to prevent unauthorised access. No more hijacking your meetings or malicious control over your communications ensuring they are ready to use in an instant. Additionally, remote and office-based workers can also intuitively use reliable solutions with the confidence that their conferencing is secure. Encrypting the video transmission and data, strengthening the authorisation process, and implementing an advanced firewall are some of the techniques that providers adopt to create a safer environment for the operation and users.

          “Our data shows that businesses are increasingly recognising their cybersecurity vulnerabilities. The ramifications of disruption can be potentially disastrous for an organisation resulting in significant financial and reputation repercussions. As firms continue to digitally transform and place a greater emphasis on remote and flexible working, it’s imperative you are able to offer your staff the means to communicate safely to ensure business continuity.”

        • Stay up to date - Click here and register for FREE OEN online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the OEN app

        • Related Articles

        • How to recognise the signs before you’re burned out

          How to recognise the signs before you’re burned out

          Monday 15th Apr 2019 by clareb
          According to HSE, around 15.4 million working days we lost in 12 months due to work-related stress or anxiety last year, with 23 per cent of full-time employees admitting to feeling burned out at work all the time. Lucinda Pullinger, Global Head of ...Read More...
          4 in 6 UK employees work around 6.3 unpaid hours a week

          4 in 6 UK employees work around 6.3 unpaid hours a week

          Friday 12th Apr 2019 by clareb
          66 per cent of UK employees work an average of 6.3 hours per week without pay, with around 22 per cent admitting to working more than 10 unpaid hours over five days according to a new report by ADP.   The proliferation of digital devices m...Read More...
          Bespoke furniture vital for coworking success

          Bespoke furniture vital for coworking success

          Thursday 4th Apr 2019 by clareb
          As the working world evolves and more professionals move away from the rigours of 9-5 work in drab and dull offices, there is now increasing demand for communal working spaces. Coworking offers an office environment for small businesses and self-empl...Read More...
                • About Us

                  OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue