Both the public and private sectors are struggling to take full advantage of the benefits digital can bring as a result of a growing digital skills gap. This lack of technical expertise and digital proficiency is hampering the ability to deliver digital services and must be addressed if organisations are to embrace digital transformation. This is according to the latest findings from the Cloud Industry Forum (CIF), the industry body whose aim is to raise standards and improve transparency in the cloud sector.
Conducted in February 2017, the research polled 250 IT and business decision-makers in large enterprises, small to medium-sized businesses (SMBs) and public sector organisations. The results reveal that although digital transformation projects are most likely to be driven by the CIO or Head of IT (37 per cent) or the CEO (32 per cent), large-scale organisational change requires the buy-in and support from all members of the senior management team to be successful.
According to the findings, whilst a quarter are confident that their leadership team recognises the need for digital transformation, only 17 per cent are confident that the leadership can transform the business. Worryingly, just 12 per cent of respondents from the largest organisations, and 12 per cent specifically from the public sector, are completely confident that their leadership team can deliver digital transformation.
Around three quarters of all IT departments stated that cloud has changed, or will change, the role of IT staff within the organisation. According to the CIF research, a third of respondents spent less time trouble-shooting application issues, and a quarter spent more time on planning, strategy and other value added activities.
Alex Hilton, CEO of CIF said, “what came out loud and clear from our research was that while respondents believe that their senior leadership teams generally recognise the need to deliver digital transformation, they are less confident in their ability to actually deliver it – particularly in the public sector.
“Having the right skills in the broader workforce to deliver digital transformation is similarly critical. However, just 45 per cent of respondents believe that their organisation has the skills required to adapt to digital transformation. Our figures also found that while 15 per cent are actively recruiting to plug their skills gap, three in ten had no plans to do so.”
CIF have built and launched their Professional Membership programme offering a structured learning roadmap and testing for individual and corporate members to follow, leading to a recognised Professional Cloud Certification. The research is available as a White Paper (20) and can be downloaded from: https://www.cloudindustryforum.org/content/cloud-driving-business-transformation