• Latest features

        Our editorial board comprises a specialist group of leading industry figures who, in conjunction with the oen editorial team, identify the main drivers of the industry helping to produce regular, thought provoking opinion pieces on the latest issues, challenges and developments.

      • NHS systems fall victim to over 55 days’ downtime

        NHS systems fall victim to over 55 days’ downtime

        Friday 29th Jun 2018
        NHS trusts across England have experienced over 1,300 hours’ worth of downtime over the last three years, according to new figures revealed by enterprise mobility and IT specialist, Intercity Technology. The company carried out a Fre...Read More...
        Average UK mobile worker spends 70% of time on other tasks

        Average UK mobile worker spends 70% of time on other tasks

        Tuesday 26th Jun 2018
        The average field-based employee in the UK spends just 1.5 days per week on their core job, a new report commissioned by Totalmobile and supported by professors from the University of Surrey’s Centre for the Digital Economy (CoDE), ha...Read More...
        Retailers to invest in machine learning and voice search

        Retailers to invest in machine learning and voice search

        Tuesday 26th Jun 2018
        The digital marketing challenger agency, QueryClick, has found a significant number of retailers plan to invest in transformative technology, including machine learning and voice search, to enhance their digital marketing campaigns. The CMO Per...Read More...
        The 'most common' anti-social behaviour experienced in retail

        The 'most common' anti-social behaviour experienced in retail

        Monday 25th Jun 2018
        Following recent reports of increased violence towards retail staff, online marketplace, OnBuy.com found14 per cent of wholesale and retail businesses experienced anti-social behaviour (ASB) in the last 12 months. OnBuy.com analy...Read More...
        Things your contact centre might be getting wrong

        Things your contact centre might be getting wrong

        Friday 22nd Jun 2018
        What prevents your contact centre from providing the seamless service that customers expect and deserve? With customers continuing to report frustration because they can’t get through, are being passed from pillar to post when th...Read More...
        Younger employees identified as main culprits for security breaches in the workplace

        Younger employees identified as main culprits for security breaches in the workplace

        Friday 22nd Jun 2018
        More than a third of senior executives believe that younger employees are the ‘main culprits’ for data security breaches in the workplace, according to a new independent study into attitudes of the next generation workforce about cyb...Read More...
        Need for multi-layered approach to customer experience identified

        Need for multi-layered approach to customer experience identified

        Tuesday 19th Jun 2018
        Despite consumers demanding an ever-more personal service, a new report from marketing platform, iAdvize, in partnership with InternetRetailing, has revealed that just half (50%) of retailers believe that they offer the same level of c...Read More...
        72 per cent of the UK fear theft of personal data from company hacks

        72 per cent of the UK fear theft of personal data from company hacks

        Monday 18th Jun 2018
        Almost three quarters of the nation fear their personal details will be stolen every time they hand over bank details and email addresses to companies, it has emerged.   The general distrust of organisations and web-based stores emerged in a stu...Read More...
        81% of millennials would relocate up to 4,000 miles for work

        81% of millennials would relocate up to 4,000 miles for work

        Wednesday 13th Jun 2018
        Feeling homesick? That doesn’t seem to be a problem for millennials, as new research from mobile current account, Monese, has found that 81 per cent of the generation would relocate up to 4,000 miles in the pursuit of work. ...Read More...
        Multi-price retailing not enough to save Poundworld, says GlobalData

        Multi-price retailing not enough to save Poundworld, says GlobalData

        Monday 11th Jun 2018
        Following today’s news (Monday 11th June) that Poundworld has collapsed into administration, Emily Stella, Lead Analyst at GlobalData, offers her view on the current status of the UK discount market. Emily said, ‘‘Poundwo...Read More...
        Third of business decision makers would pay hacker’s ransom demands rather than invest in more security

        Third of business decision makers would pay hacker’s ransom demands rather than invest in more security

        Tuesday 5th Jun 2018
        One third of global business decision makers report that their organisation would try to cut costs by considering paying a ransom demand from a hacker, rather than invest in information security. In the UK, this figure drops to a fifth (21%) of ...Read More...
        Employee feedback shows technology increases job satisfaction

        Employee feedback shows technology increases job satisfaction

        Tuesday 5th Jun 2018
        Employees who work in digital workplaces are not only more productive but also more motivated, have higher job satisfaction, and report an overall better sense of well-being, according to a new global study from Aruba, a Hewlett Packard Enterprise co...Read More...
        How your work space can create a happy mind space

        How your work space can create a happy mind space

        Wednesday 30th May 2018
        According to a new Bupa report, employee mental health is now a bigger concern for companies than physical health issues. Bupa has seen the number of people claiming on their health insurance for mental health treatment double in the last d...Read More...
        M&S store-closure plans show UK retail sector’s vulnerability to online disruption

        M&S store-closure plans show UK retail sector’s vulnerability to online disruption

        Wednesday 30th May 2018
        As Marks & Spencer plans to close over 100 stores by 2022, Scope Ratings sees this as the latest signs of how particularly vulnerable the UK retail sector is proving to digital disruption in Europe. The move by M&S follow other signs of stre...Read More...
        Enabling easy access to documents is key to stopping reliance on removable storage devices

        Enabling easy access to documents is key to stopping reliance on removable storage devices

        Tuesday 29th May 2018
        Recently, IBM announced that it is banning its employees globally from using USB sticks and removable storage devices of all types due to security risks. However, according to intelligent information management expert, M-Files, dependency a...Read More...
        Artificial intelligence to transform print security

        Artificial intelligence to transform print security

        Friday 25th May 2018
        Everyone from the C-suite right across the spectrum is discussing how artificial intelligence (AI) technologies will impact their everyday personal and professional lives. It’s a topic that can’t be escaped and as IT directors look to whe...Read More...
        GDPR requirements will transform the effectiveness of customer databases

        GDPR requirements will transform the effectiveness of customer databases

        Friday 25th May 2018
        With the new EU GDPR (General Data Protection Regulation) law coming into effect today (25th May 2018), retailers are likely to lose a significant chunk of their customer data as consent requests are ignored or refused, says data and analyt...Read More...
        5 ways you can protect your back at work

        5 ways you can protect your back at work

        Wednesday 23rd May 2018
        80 per cent of all office workers suffer from back pain or herniated discs at some point in their careers, mostly due to incorrect posture at work. Here are some simple ways to prevent it, according to blitzresults.com. 1: Place your compu...Read More...
        Quocirca report highlights challenges of print security and compliance

        Quocirca report highlights challenges of print security and compliance

        Wednesday 23rd May 2018
        With 64 per cent of organisations expecting to remain reliant on printing in the workplace, analyst Group, Quocirca has released its latest Print 2025 Spotlight Report, examining the trends, challenges and opportunities surrounding print securit...Read More...
        Easy access to information is key to UK remote working

        Easy access to information is key to UK remote working

        Tuesday 22nd May 2018
        New data has uncovered that when it comes to remote working the UK is lagging behind the rest of the globe. Identifying the reasons for this, intelligent information management expert, M-Files states that a critical factor behind slow ...Read More...
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                    OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

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