Fraikin expands its eight-year relationship with Lyreco
Fraikin has expanded its eight-year relationship with office and workplace solutions company Lyreco.
A new contract has seen Fraikin supply 82 additional Renault Master 3.5 tonne vans and replace four existing DAF 7.5 tonne rigids, featuring box bodies and tail-lifts, on four and five-year full service contract hire agreements respectively. The vans and trucks join 77 other Fraikin vehicles within Lyreco's nationwide fleet.
Safety forms a key component for the Renault vans, which have been specified with reversing cameras and bleepers, preventing accidents and improving working conditions for drivers. To help meet Lyreco's Eco Future target of slashing its carbon footprint by 20 per cent by 2017, the vehicles have additionally been speed limited to 62mph to further increase fuel economy.
Under the contract, Fraikin will provide a full range of fleet management services, giving Lyreco's Regional Distribution Centre Managers peace of mind and allowing them to focus on their core business of distribution. O-licence compliance, MOT testing, roadside assistance and servicing will be taken care of by Fraikin, which will also supply substitute vehicles as required to ensure minimised downtime. Such support is mission critical for Lyreco, which needs a reliable fleet partner that it can trust implicitly to allow Lyreco to guarantee next-day delivery.
Jennie Lucas, National Distribution Manager, Lyreco, says: "We have worked with Fraikin for the last eight years, and we have a high level of trust in our relationship. The professionalism of the team and the way they provide support and leading service levels makes Fraikin the perfect fit for our business. They know how important our guarantees are to our customers, and they make sure we don't disappoint."
Also central to the contract is the continuity of support provided by Fraikin, with monthly performance meetings and dedicated contract management, along with expert advice on all new industry developments and legislation.
Peter Backhouse, CEO, Fraikin, says: "When Lyreco approached us with their new requirements, our deep understanding of how they operate, combined with our unsurpassed industry knowledge, meant we were able to deliver a true fleet solution for the future. We're delighted to help a highly valued customer deliver on their promises to their customers and CSR goals."