M-Files Corporation has announced that TrustRadius, a popular business software review site, has recognised M-Files as the highest-rated Enterprise Content Management (ECM) software, with a 9.2 out of 10 score by end-users.
End-users commended M-Files for its ease of use, compliance support, integrations with leading business systems, and the ability to quickly and intelligently find the right documents and other information across different systems. M-Files, with its Intelligent Metadata Layer (IML), delivers a simple, unified experience powered by artificial intelligence (AI) for finding, accessing and managing information stored not only within M-Files, but also within other systems and storage locations in the cloud or on-premises, including network file shares, SharePoint, Box, Dropbox, OpenText, Salesforce and others.
Greg Milliken, Senior Vice President of Marketing at M-Filessaid, "reviews from customers who are experiencing the benefits of M-Files first-hand carry tremendous clout. What makes the TrustRadius rankings so compelling is that they are based on direct experience in production environments. Real users provided the fuel that propelled M-Files to reach the top-ranked designation above every other ECM software provider on TrustRadius."
TrustRadius reviewers highlighted the M-Files metadata-driven approach to document management as a standout feature. M-Files uses metadata to automatically index and organise documents by type, such as a contract or invoice, as well as by customer, project, case, and essentially any other property or characteristic important to the organisation to establish relevance and context when searching for information in M-Files and other repositories and business systems.
Also highlighted in TrustRadius reviews was the M-Files platform's ability to help organisations achieve and demonstrate compliance with regulations and industry standards, such as GDPR, when handling and protecting personal information, and ISO, FDA and EU Annex 11, related to quality management in manufacturing and life sciences.