UTAX (UK) Ltd, one of the UK’s largest office equipment partner-only networks, specialising in document management solutions, has announced the creation of seven new positions throughout the company, bringing the UK team to a total of 50.
Phil Russell has been recruited from Olivetti as new Southern Technical Manager and will be responsible for technical support and product training in the South, reporting directly to Head of Technical Services, Paul Young. Phil brings with him eight years’ experience from a similar role at Olivetti.
The Direct Service team welcomes four new additional team members. With 20 years’ experience in the industry, Matthew Clark joins as the Direct Service Field Technician for the South-East while Lancashire-based Andrew Lock will be supporting the Northern region. Two new Trainee IT Support Technician roles have been filled by James Lawton, who joins the team at their headquarters in Shrivenham from PC World as an IT Technician, together with Sam Palmer who will be responsible for supporting customers with IT queries and monitoring UTAX’s UFleet software system.
Their Professional Services Division, managed by Mike Barnard and responsible for planning and implementing new installs, is expanding with the creation of one new regional position. The new Professional Services Manager for the North has been filled by Andy Lees from Lancashire.
The Southern Regional Sales Team has been boosted by the arrival of John Norris, an experienced document solutions manager as Area Sales Manager to develop and support the growing UTAX dealer and reseller channels across the South of England:
UTAX (UK) MD, Shaun Wilkinson, said: “Our drive to recruit and train the best, to deliver the best lies at the heart of our ongoing success and our dominant position in the market. As we reported in Q4 2014, the steady growth of our Partner network has resulted in increased sales and more contracts under Direct Service. The solutions and hardware support teams have been further expanded and our new and comprehensive training programme ensures that our installations of complete managed print systems and software installations continue to support our reputation for excellence in all areas.”