2/3 European SMBs yet to fully optimise for hybrid working

Dynabook Europe has revealed the results of its new research, ‘An SMB Guide to Making Hybrid Working Permanent’, which shows that many European SMBs are still grappling to overcome the challenges of hybrid working, with two-thirds (67%) yet to fully optimise their IT solutions for this.

The research, commissioned by Dynabook in partnership with Walnut Unlimited, surveyed 1,202 IT decision-makers at small and midsize businesses (SMBs) across the UK, France, Germany, Spain, Netherlands, Belgium, and Italy.

The study also indicates that IT budgets are generally on the rise across the region. This is most notable in the UK, where 54 per cent of SMBs revealed they have a higher IT budget this year compared to last year. Almost half (48 per cent) of SMBs in France revealed increased budgets, closely followed by 46 per cent of those in Spain. Meanwhile only 22 per cent of respondents reported a decrease in their IT budget. Subsequently, the top three areas of priority for IT investment in the next 12 months include cybersecurity infrastructure (46%), cloud-based solutions (46%), and remote IT support/assistance (44%). Equipping employees with devices is also a popular investment priority (40%).

Damian Jaume, President, Dynabook Europe GmbH said, “it is evident from our research that businesses are operating within a more complex IT environment than ever before, as hybrid working continues to present security, productivity, and reliability challenges for Europe’s SMBs. While there are no one-size fits all approach, it’s clear that budgets need to stretch far and wide as we navigate challenging economic times. It’s essential that SMBs prioritise investing in and deploying dependable, cost-effective, and secure technologies as they aim to make the hybrid shift permanent.”

For SMBs, transitioning from a traditional office setting to a hybrid working model has presented many operational challenges, with reducing IT downtime revealed to be a leading challenge for just over half (51%) of respondents. Almost half of European SMBs are losing at least seven hours a month per employee to IT downtime – equal to 12 days per year – with only 16 per cent believing they have completely sufficient IT resources to support their workforce. For those who said they have insufficient resources, what they most commonly lack is personnel – 36 per cent indicated they don’t have enough IT security staff, while 34 per cent say the same for broader IT staff.

It’s therefore no surprise to see SMBs turning towards more affordable and reliable technology solutions, which can simplify IT management while maintaining security and productivity throughout the workforce. Devices are at the heart of this, with 64 per cent of SMBs considering purchasing decisions around laptops to be more important now than before the pandemic. Equally, emerging technologies like Virtual Desktop Infrastructures (VDIs) (55%) and edge computing solutions (52%) rank highly in this category given their ability to deliver a highly secure yet productive remote environment for employees.

Finally, security remains a major priority as businesses contend with a constantly evolving cyber threat landscape. The research found that 45 per cent of SMBs considered security to be the most challenging element of IT to manage during the pandemic. This is divided between network security (24%) and device security (21%), highlighting the necessity for security to underpin every element of the IT infrastructure, from the network core through to the hardware in employees’ hands.

More News
1 day ago
NHS organisation named best not-for-profit in UK
NHS Business Services Authority has been named the Best Not-for-Profit organisation to work for in the UK at the Best Companies Q1 awards for the second year running.
1 day ago
KI’s 800 Series storage features in new Sunderland City Hall
As part of an ongoing £500m regeneration project for Sunderland City Centre, a new City Hall has been developed and KI’s 800 Series powder-coated steel shelving and storage systems were utilised throughout to create partitions and an array of different work settings.
1 day ago
Why green offices are attracting the best talent
The UK workforce is demanding more sustainability from their workplaces. In today’s highly competitive market, office design expert and managing director of EDB, Paul Eatock, believes managers must sit up and take note of these expectations to make their company more appealing to new, existing, and potential employees.
2 days ago
Online stores must build customer trust to reduce cart abandonment
Cart abandonment last year sat at 80 per cent (in Q2 2022) suggesting there is a large proportion of consumers simply not completing their desired purchase.
2 days ago
Financial services industry set for AI overhaul
AI will be crucial for better understanding user intent, providing tailored content recommendations, and streamlining how firms manage information. This is according to Ville Somppi, Vice President of Industry Solutions at M-Files.
2 days ago
DURABLE becomes certified carbon-neutral company
DURABLE is now certified carbon neutral. To achieve this, the manufacturer of products and solutions for modern workplaces teamed up with ClimatePartner to determine the company’s corporate carbon footprint (CCF).
2 days ago
New bespoke service launched by Bisley
Office furniture designer and manufacturer, Bisley, has launched a new bespoke package to service the evolving needs of workspaces across the world. The company is celebrating the launch with a new contract win at the Googleplex headquarters in California.
2 days ago
1 in 4 Brits find work the best place to speak about mental health
As part of this year’s Time To Talk Day, research conducted by Mind, Co-op, Rethink Mental Illness in England, See Me with SAMH (Scottish Association for Mental Health) in Scotland, Inspire and Change Your Mind in Northern Ireland and Time to Change Wales, which polled over 5,000 people reveals that one in four (27%) full-time employees find work the best space to help them to speak about their mental health, higher than local cafes (21%), the pub (17%), gym (17%) or library (9%).
2 days ago
HSBC Group employee joins Unicon to expand new business unit
Unicon, experts in end-user computing and a hybrid client software provider has announced that Lee Morrisey, from HSBC, will be joining as Technology Partner Manager. In this newly created position, he will be responsible for communications, technical integration, and strategy of the rapidly growing business unit.
2 days ago
Sharp/NEC bring ‘lasting vision’ at ISE 2023
Sharp NEC Display Solutions Europe is presenting a selection of the latest display technologies at ISE 2023 in Barcelona this week.

Login / Sign up