Door Group, a unit of ASSA ABLOY Opening Solutions UK & Ireland, is highlighting its finance team's two newest members, who both boast a wealth of experience and are integral to improving the company’s customer experience in 2023.
The team pushes its strategy by providing management information and data to support Door Group’s decisions, enabling business growth and financial success.
Amanda Hand, the new Finance Director for ASSA ABLOY Door Group, has been with the company for around six months and is a trained Chartered Accountant with ten years of experience working in various finance roles in the industry.
The second of the recent additions to the team is Steven Porter, Budget & Costs Accountant. Steven has a wealth of experience working his way up in several companies, completing a degree while working. Upon his appointment, he endeavoured to understand the whole business process to enable him to do his job effectively.
Steve said, “you spend a third of your life in the workplace, so if your colleagues truly want to invest in that business, that is a positive. Everyone wants to help you in whatever capacity they can. You can see a passion for the company in each of its employees. The team is all vastly experienced, with many of them being with the business for years.”
Amanda said, “there are many people here who have been in this industry for thirty years, so it's great to be able to tap into that level of experience. There is also a real passion for moving the business forward over the coming years. Sometimes, you need that to help change the company's direction. From what I have seen, I firmly believe that we in the Door Group have so much potential with our great products and people.”
The duo has already implemented positive internal business change, taking time to educate employees to help them understand why something is being done differently. They have also given colleagues chance to voice their perspectives and ideas on how best to improve processes.
To enhance customer experience, they have developed a plan to streamline processes for the future, with the wider teams’ opinions at the heart of all the new changes.
Amanda added, “I wanted to come in and ask what we are doing and why are we doing it this way. Every time I have made suggestions the team has been so open to change, which has been great.
“I want to make sure people understand why something is being done differently and can give me their perspective and ideas as to how best to implement the change that is needed. I think that makes success much more likely.”