Avocor, a collaboration solution company, has announced the launch of FUSE, a free, cloud-based software management platform that enables IT/AV and Facilities teams to remotely deploy, configure and manage Avocor solutions at scale.
With FUSE, teams can improve efficiencies while reducing overheads at every stage from product configuration onwards and extending the useful life of devices.
Built on Xyte’s Technology-as-a-Service (TaaS) cloud platform, FUSE enables teams to configure their device estate and organise products into spaces as they appear in the real world (location, spaces, etc..). This enables IT departments to manage the lifecycle of their Avocor devices efficiently.
Dana Corey, SVP of Avocor said, “FUSE has the power to revolutionize how AV/IT teams deploy, configure and manage their Avocor solutions. Remote management from anywhere in the world means users can quickly view the status of their Avocor displays and ensure updates are installed when needed, and quickly respond to any issues. Not only will this save teams time and resources, but it will also ensure end users are able to enjoy the best possible experience.”
Management of multiple Avocor devices is also streamlined with FUSE. Multiple Avocor products can be managed from anywhere through a single view, reducing local IT support overheads and improving efficiencies.
With FUSE, users can benefit from time-saving features, such as internal and escalated remote support of Avocor devices, instant firmware updates, and automated ticket creation when devices stop reporting or fall outside of customizable parameters. This means AV/IT teams can be confident that firmware and software upgrades are being installed when desired and devices are operating optimally, further futureproofing systems.
Omer Brookstein, Xyte Co-Founder and CEO added, “We are extremely excited to partner with Avocor and enable them and their users to better manage, support and service their devices remotely. With the FUSE cloud, powered by Xyte, Avocor devices can be installed, configured, and supported more quickly and efficiently, providing Avocor users an unprecedented customer experience.”
FUSE integrates with cloud-based platforms including Zoom, Microsoft Teams, Slack, Salesforce.com, and Monday.com.