Dell has been positioned as a leader in the Digital Focus segment of the NelsonHall Digital Transformation Services NEAT evaluation.
The report led by the leading BPS and IT services research firm, focuses on companies plans to meet Digital Transformation Services demand including big data and analytics, e-commerce, IoT and cloud services.
Dell’s Digital Business Services were recognised for their ability to offer customers digital transformation, providing digital strategies such as business intelligence and analytics, mobile, social media, ecommerce, cloud and IoT that can deliver solutions to their end users. Dell addresses specific needs and priorities by offering industry-specific services and solutions for healthcare, banking, insurance, retail, manufacturing, and education.
Raman Sapra, Exec. Director & Global Head, Dell Digital Business Services, said, “with digital transformation, customers can create new business models, enhance customer experience, improve employee engagement and improve efficiencies across business operations. This leader recognition reiterates the success and momentum we are able to give to our customers.”
The report, which assessed 17 vendors, looked at delivering immediate and future benefits to customers in the form of analyst assessment, interviewing vendor clients, and measuring levels of partnership.
Dominique Raviart, ITO Research Director at NelsonHall said, “digital transformation is less about finding a vendor with traditional strengths of scale and industrialisation, and more about vendors able to integrate disparate technologies, applying a consulting approach, and focusing on customer experience – all of this at the right price. Dell demonstrated all of those capabilities.”