EPOS report explores global trends set to shape hybrid work in 2023

EPOS has published ‘The Workplace of the Future’ report to explore the current and emerging trends shaping the future of work, as well as the technology solutions that can help businesses to navigate a long-term hybrid strategy for a productive workforce.

Employees are prioritising wellbeing

Workers everywhere are taking agency of their well-being, both physical and mental, and over half of the workers around the world (53%) say they are more likely to prioritise their well-being compared with life before the pandemic. As a result, workers increasingly expect their employers to form part of their health ecosystems with 38 per cent of employees calling for their employers to support staff by allowing them time off for mental health needs. A further 30 per cent of employees say they want to see businesses dedicating hours for employees to use for mental/physical well-being pursuits.

Avoiding burnout and pursuing happiness are top drivers Employee burnout is a persistent issue and 36 per cent of global workers say they have suffered burnout in the last 12 months from ‘working too hard’, a feeling that is greatest among Gen Z (40%) and Millennials (42%). As the disconnect around remote working continues to grow between employers and employees, so does the discontent. Less than half of workers are happy with their current work and life balance (43%), and almost a third (30%) say they intend to change careers to improve their overall happiness.

Access to a physical office is vital

Employees want to avoid feeling isolated and want to see businesses offering both physical and virtual opportunities for connection and collaboration. Half of the employees say they miss spending time with colleagues in person now they can work remotely. This trend is highest among Gen Z and Millennials (80%) who are keen to use physical office spaces to learn, grow, and establish themselves in their workplace community.

Employees will leave if they’re not learning

The working landscape is becoming more demanding of employees, who are expected to rapidly upgrade existing skills or pick up new ones, and workers everywhere have embraced new opportunities for development and learning over the pandemic years. Now, 60 per cent of employees of all ages are keen to continue learning, and 44 per cent say they want to progress and upskill within their current job. If they can’t learn and grow within a role, they will leave to achieve their career goals.

Sub-par tech solutions can lead to cognitive overload

Employers also need to be intentional about equipping employees with solutions that reduce the risk of cognitive fatigue. EPOS research has shown that in noisy environments the brain works harder to focus on the most important source of sound with this taking 35 per cent more cognitive effort to listen. Over time this can lead to cognitive overload and brain fatigue, impacting employee stress levels, information retention, and performance.

Jeppe Dalberg-Larsen, President at EPOS said, “the world of work has never been as complex as it is today. Business leaders who are invested in the future of their company and the future of their employees need to think intentionally about their hybrid strategies. There is no one size fits all approach. Though we have, in recent years, see how technology has revolutionized modern work it is no substitute for leadership and culture. Leaders today face a new set of challenges and must put their people at the heart of creating a workplace community that keeps employees engaged in the long-term.”

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