• Feefo announces management buyout

        • Feefo, the reviews and customer insights technology company, has announced that Chief Revenue Officer, Matt West, supported by the management team, has completed a management buyout of the business, backed by London based private equity house Vespa Capital. 

          The deal means the management team acquires the shareholdings from Feefo co-founders, CEO Andrew Mabbutt and CSO Matt Eames, along with that of Chairman Nicholas Wheeler and the minority shareholders.

          The strengthened team now comprises: Matt West as Chief Executive Officer; Richard Sawney, Chief Finance Officer; Paul Greatbatch, Technical Director; Steph Heasman, Director of Customer Success; and James Winn, US Vice President of Sales and Operations.

          Matt said, “this deal is an important and significant milestone for Feefo, which is fast becoming one of the most disruptive and forward-thinking technology brands. This new investment will fuel our ambitious programme of enterprise-level expansion, while enabling further innovation within our market-leading data analytics and artificial intelligence capabilities. The continued evolution of our technology as a comprehensive customer experience management platform is enabling brands to make smarter business decisions every day.

          “The level of experience, integrity and effective execution meant that Vespa were the right choice for Feefo. They recognised the unique opportunity we have in the market and shared our vision for growing Feefo into one of the most innovative customer experience management platforms.”

          The agreement was completed on 15th November with the co-founders and existing shareholders being advised by technology and media investment banking boutique, Stella EOC. The management team, led by Matt West, were advised by Livingstone, the International Mid-Market M&A and Debt Advisory firm.

          Feefo Holdings was established in 2010 by Andrew Mabbutt and Matt Eames, achieving rapid expansion, recognised by The Sunday Times Tech Track as one of Britain’s 100 fastest-growing private technology companies. Earlier this year the company also gained status as a Google Partner.

          Andrew Mabbutt said, “being a founder and part of the team and journey that has witnessed Feefo develop into a superior customer experience technology business has been brilliant. The buyout represents the next chapter for the brand, initiating even more growth and innovation. Feefo is a great business run by ambitious people and will no doubt continue to do amazing things.”

        • Stay up to date - Click here and register for FREE OEN online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the OEN app

        • Related Articles

        • McAfee LiveSafe to provide protection on all Fujitsu Consumer PCs

          McAfee LiveSafe to provide protection on all Fujitsu Consumer PCs

          Wednesday 5th May 2021 by clareb
          McAfee has announced a new evolution of its partnership, including a multi-year extended agreement, with Fujitsu Client Computing Ltd (FCCL) to deliver best in class consumer security solutions to FCCL device users.  As consumers and ...Read More...
          Softcat launches new digital platform to improve customer experience

          Softcat launches new digital platform to improve customer experience

          Friday 9th Apr 2021 by clareb
          Softcat, an IT infrastructure solutions and services provider, has unveiled a new digital platform to improve the customer experience and simplify the world of IT. Softcat’s new website supports the company’s ambition to disrupt the trad...Read More...
          Dynabook unveils Satellite Pro E10-S for education sector

          Dynabook unveils Satellite Pro E10-S for education sector

          Friday 19th Mar 2021 by clareb
          Dynabook Europe has announced the Satellite Pro E10-S, a new 11.6” device designed for learning, built for mobility, with enhanced durability, affordability, usability and manageability.  The Satellite Pro E10-S has been built with all th...Read More...
                • About Us

                  OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue