London-based business law firm, Howard Kennedy, has awarded the contract for iManage Work Product Management system support services to Ascertus Limited, a provider of document and information lifecycle management solutions to law firms and corporate legal departments.
Ascertus has also been contracted to upgrade Howard Kennedy’s 400 plus iManage Work users in the firm’s London Bridge office to the latest version of this next generation document and email management system, in 2018.
Clive Knott, IT Director at Howard Kennedy LLP said, “in addition to good account management and accountability for support services, we wanted a technology provider who could take on a consultative role in helping us realise our strategic, five-year vision for technology adoption. Ascertus met these criteria.”
Howard Kennedy chose Ascertus for the team’s knowledge across the document management ecosystem, demonstrable understanding of its requirements, personable and approachable account management team and focus on delivering high quality support, regardless of the size of the customer organisation. Howard Kennedy’s vision includes adopting technologies that will enable the company to become more agile in order to meet the needs of its clients and respond to wider changes in the legal market. Providing employees with mobile working benefits is also a central tenet of the firm’s vision for technology adoption. The iManage Work upgrade that Ascertus will deliver to Howard Kennedy next year is instrumental to this strategic technology adoption initiative at Howard Kennedy.
Roy Russell, CEO of Ascertus Limited added, “Howard Kennedy is a forward-looking law firm with a well-defined technology adoption roadmap. We are looking forward to working with the firm to help deliver solutions that are tailored to their way of working.”