“When installing office printers, copiers and MFPs, businesses are increasingly focussing on network security, information control and document management; says Olivetti Product Marketing and Sales Development Manager, Wayne Snell
In addition to ensuring the equipment meets document workflow requirements, many organisations’ requirements are centred on controlling devices and the functions that each user has permission to access; such as who can output in colour, for example.
Systems of authentication installed on each machine enable individual users to access print jobs via a contactless card or a personal pin number and Administrators or the IT Manager to monitor usage and print volumes.
Authentication can be perceived as a complicated process, especially when faced with a multi-vendor fleet. Customer concerns are wide ranging, from managing multiple invoices and having to negotiate pricing with each vendor; calling on different people every time support is required on their authentication systems, with variances between the level of analysis and reporting that each manufacturer supplies; and managing licences on a ‘per person’ basis, which have to be updated each time there is a staff change.
Olivetti’s Managed Print Services and Solutions provide a complete printing infrastructure management model for a wide range of mono and colour printers and multifunctional products and are designed to satisfy a company’s entire printing needs. We work in partnership with major world-leading OEMs and software partners and provide a ‘one-stop-shop’ solution for customers with one point of contact and one invoice for support and reporting.
One of our partners, Open Bee, provides an advanced scanning solution with full document archiving capabilities. This product can be embedded into the Olivetti range of A3 colour MFPs as a seamless front-end to a customers’ document archiving workflow.
Y Soft, another Olivetti partner, provides scalable print system management solutions that enable businesses to control costs, reduce waste, increase convenience for users and have a positive effect on the environment.
The Y Soft SafeQ5 solution provides Security, Print and Access Management with Monitoring and Reporting across all products, regardless of the parent OEM. This server based solution is sold on a transparent ‘per device’ licence which means that a licence can move to another device and keeps the pricing structure flexible.
Best for Solutions
The Olivetti/Y Soft solution is only available through fully trained authorised partners
and we have already begun the process of selecting appropriate dealers, regionally around the UK, to apply to become fully authorised and qualified as part of the Olivetti Best for Solutions Programme which has been set up to offer an easy way for customers to purchase solutions and have them maintained.
Best for Solutions dealers provide first tier support to end users which includes an initial consultation such as system and environment scoping; product demonstration, detailed explanation of the reporting, analysis and support schedules; installation and customer training. Olivetti also provides a second tier of support for customers if required.
We realise that customers are under enough pressure, without having to deal with lots of different manufacturers for their authentication and document management and by offering a Best for Solutions service, we’re ensuring that customer concerns are dealt with in one neat package.