Software provider, Kofax, formerly Lexmark's Enterprise Software group, has announced it was named a ‘Leader ‘in The Forrester Wave: Enterprise Content Management -- Transactional Content Services, Q2 2017 report.
The company was recognised for allowing customers to address a broad set of process and content rich applications built on Kofax Perceptive Content, with the report stating, “vertical expertise allows Kofax to deliver a number of packaged solutions for complex industry requirements in the public sector, healthcare, higher education and insurance, among others."
Reynolds C. Bish, Chief Executive Officer of Kofax said,"we believe being positioned as a leader in the Forrester Wave for ECM Transactional Content Services report and as a strong performer in the ECM Business Content Services report underscores our commitment to providing customers with innovative solutions that allow their businesses to run in a more efficient manner. Receiving this recognition emphasises that value and demonstrates how our solutions enable customers to increase responsiveness, grow revenues and reduce operating costs."
Kofax was also recognised for the integration between the Kofax TotalAgility platform and its case management and content management products, allowing customers to adapt and refine processes.
In The Forrester Wave: Enterprise Content Management -- Business Content Services, Q2 2017, Kofax was recognised as a ‘Strong Performer’ and noted for its continued investment in mobile frameworks in order to deliver richer application development capabilities to clients and partners.
The report also noted Kofax’s client satisfaction, stating, “customers report a high degree of satisfaction with overall customer service, as well as workflow capabilities.”
Read about what makes Kofax a leader in the ECM Transactional Content Services report and a strong performer in the ECM Business Content Services report.