• Lexmark expands Robotic Process Automation capabilities

        • Lexmark International has introduced Kofax Kapow 10 for Robotic Process Automation (RPA) projects aimed at automating the labour intensive processing of digital information.

          Kofax Kapow robots automate the acquisition, transformation and processing of information from websites, portals, internal systems, and other information sources. The robots can be implemented without complex coding or lengthy development cycles, and is suitable for all industries including customer and employee onboarding, banking, insurance, supply chain, finance and accounting, marketing, and front office customer service operations.

          According to the Institute for Robotic Process Automation, “any company that uses labour on a large scale for general knowledge process work, where people are performing high-volume, highly transactional process functions, will boost their capabilities and save money and time with robotic process automation software.”

          Already deployed at hundreds of organisations, the Kapow looks to impact on business operations and accelerate new business opportunities. It is integrated with Kofax TotalAgility, that aims to simplify and transform processes to reduce operating costs, improve responsiveness and ensure compliance.

          Reynolds C. Bish, Vice President of Lexmark and President of Lexmark Enterprise Software added, “the rise of Robotic Process Automation has generated an increasing level of interest in our Kapow solution from both new prospects and existing customers. These organisations understand the value of automating routine activities at scale with little or no human involvement. With Kapow, companies can leave mundane repetitive tasks to software robots and free up workers to focus on higher value goals – like providing better customer service – that are best handled with a human touch.”

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