Lexmark named a leader in Quocirca MPS Vendor Landscape for 6th consecutive year

Lexmark International has announced it has been positioned for the sixth consecutive year as a leader in managed print services (MPS) by European-based industry analyst firm, Quocirca.

The Quocirca Managed Print Services Landscape report is an independent vendor analysis of the global enterprise MPS market. The report states that Lexmark, "particularly excels in providing effective management across highly distributed customer environments, in addition to centralised operations. This proposition particularly appeals to large enterprises operating across multiple locations."

Brock Saladin, Chairman, Lexmark Executive Management Committee said, "Lexmark is proud to be named an MPS leader by Quocirca for the sixth straight year. Quocirca called out our ability to effectively serve large, global customers based on our technology and expertise. Our dedication to helping customers manage ever-evolving industry trends that impact their business is what separates Lexmark from our competitors in the managed print services arena."

The Quocirca report praised Lexmark analytics for "its proactive management capabilities to include predictive models that take advantage of device sensor data, alerts and error messages" and "the ability to use predictive analytics to anticipate service actions, identify trends in print volume, helpdesk calls and rates of intervention, or to capture additional sensor data from the devices is increasingly critical in ensuring a high level of service quality."

Key Lexmark strengths also cited in the report include:

Global execution: "Lexmark has strong credentials when it comes to global execution. Lexmark offers a single global system to support its entire MPS business, which enables it to deliver consolidated global reporting and analytics. Although its global delivery model will appeal to large multinational enterprises, it also offers strong regional delivery capabilities that allow for local customisation. Its scalable service offering also ensures that businesses of all sizes can benefit from a customised MPS offering."

Industry expertise: "Lexmark's field teams are organised by industry supported by dedicated industry experts and consultants with business process and industry vertical expertise. This is enhanced by Lexmark's mature set of solutions around workflow automation and industry solutions."

Analytics: "Lexmark is making significant investments in the use of analytics to optimise the output environments for its MPS customers and improve device availability and streamline business processes. This enables deeper analysis of the customer environment and allows Lexmark to identify and recommend implementation of industry specific workflow and business process optimisation services."

Company Details

Lexmark International Ltd

Highfield House
Foundation Park 8
Roxborough Way
Maidenhead
SL6 3UD
UNITED KINGDOM

jennifer.arthur@lexmark.co.uk

More News
12 minutes ago
Six ways to boost your productivity levels in the office
Now that workers are back in the office, some people may be finding it difficult to concentrate in this environment after working from home for so long – but how can you fix this? The experts at Office Furniture Online have given their top tips on how you can improve your productivity levels in the office.
21 hours ago
Jisp reaches Scan & Save milestone with Nisa Retail
Jisp has reached 10,000 scans, 5,000 taps and 2,000 redemptions in five weeks of its Scan & Save trial with 14 Nisa stores.
1 day ago
How connected tech is transforming our energy reuse remit
Businesses and organisations across the UK are under pressure to implement commitments and actions to achieve net-zero carbon emissions by 2050. But, to truly commit to a carbon-neutral (or even a carbon-negative) future, cutting down on emissions is not enough. Matthew Margetts, Director of Sales and Marketing at Smarter Technologies explains why technologies for energy reuse are beginning to receive a lot of attention from governments and other stakeholders.
2 days ago
New Softcat report reveals the top tech priorities
A new report by IT infrastructure provider, Softcat, offers a snapshot of the enterprise IT landscape. It reveals the technologies businesses are prioritising over the next 12 months to bounce back from COVID-19, become smarter, and realise their long-term ambitions.
2 days ago
Coventry Building Society and Atos support digital transformation
Coventry Building Society and Atos have announced the completion of a major upgrade of its digital infrastructure by Atos that will help strengthen the Society’s position as a top 10 UK savings and mortgage provider.
5 days ago
Six ways to get to grips with hybrid working models
Resetting work patterns and the workplace for post-pandemic realities appears to be a popular option as far as the workforce is concerned. According to a recent study, 74 per cent of UK employees say that a mix of office-based and remote-working is the best way forward following COVID-19. But how will organisations ensure the hybrid working models they deploy work for everyone – and what changes in working practices will this usher in?
1 week ago
Majority of companies have had lone worker incident in the past three years
Most companies (68%) have experienced an incident involving a lone worker in the past three years, with a fifth of these incidents described as severe or very severe, according to research from lone worker solution, StaySafe. In addition, nearly a quarter of staff feel unsafe at least once a year. 
1 week ago
Simple Pilates exercises to combat back pain from sitting
There are two main areas where people suffer most: upper back and lower back. Poor posture, working at a desk for long periods, ongoing stress, or repetitive strain can affect the upper back, shoulders, and neck.
1 week ago
Take work-life balance seriously for a happy community
The 11th-15th October is National Work-Life Week and it’s an opportunity for both employers and employees to focus on wellbeing at work. In a recent survey, work-life balance was hailed as more important than salary for two-thirds of Brits.
1 week ago
Top tips to tackle cyber risks posed by hybrid working models
Remote working creates challenges for IT services and cyber security as many working away from the office can often be without the data and network protection they may have at work.

Login / Sign up