Majority of companies have had lone worker incident in the past three years

 

Most companies (68%) have experienced an incident involving a lone worker in the past three years, with a fifth of these incidents described as severe or very severe, according to research from lone worker solution, StaySafe. In addition, nearly a quarter of staff feel unsafe at least once a year. 

StaySafe surveyed over 1,300 lone workers and health and safety executives in the ‘The Lone Worker Landscape Report 2021’. This research aims, for the first time, to uncover the disparities between the opinions of employers and the lone workers themselves with the hope that, through greater understanding, the levels of protection given to lone workers can be improved. 

The research finds that incidents relating to external factors including accidents, ill health, aggression, and violence make up 41 per cent of recorded lone worker incidents, with the rest (59%) involving stress, mental health issues and tiredness. 

Manual, traditionally male-dominated industries have higher rates of incidents overall, with 76 per cent of utilities, telco and construction companies experiencing an incident with a lone worker in the last three years. 66 per cent of FM, property and estate agents had reported an incident in the last three years, closely followed by housing and local authorities at 65 per cent. Charities, social services, and the NHS recorded the lowest number of incidents (59%), which may be linked to both the nature of the roles, the increased levels of training in these industries and company culture. The research showed that this group conducted the most training with 60 per cent holding briefings on regulatory requirements relating to lone working. There could also be an issue with under-reporting in these industries. 

Only around a third (36%) of lone workers have expressed their safety concerns to their employer. However, companies seem unaware that lone workers are failing to report these concerns, with nearly all (92%) believing that their lone workers are speaking to them regularly about any incidents and concerns. 

Don Cameron, CEO of StaySafe said, “the considerable under-reporting of hazards is a major concern for health and safety executives, particularly as they seem unaware that their staff aren’t having these conversations. Under-reporting can lead to employers under-estimating the real level of risk faced by staff daily and failing to put in the necessary protective measures to prevent accidents or incidents.”

Most companies (83%) acted following a lone worker incident, usually through improved training or additional protective measures. However, a significant minority of companies (17%) took no action at all. In addition, the research indicates that companies are often overestimating how well they have dealt with hazards or incidents. 78 per cent of executives say that they have addressed their employees’ concerns to a great or fair extent, with only 45 per cent of lone workers agreeing.

Don added, “We can see when it comes to reporting incidents, companies, on the whole, are doing the right thing. However, the research shows that health and safety executives can only take appropriate action when they are aware of safety concerns or potential risks and hazards those lone workers may face. It’s clear that there is a high rate of lone worker incidents, many of which are severe, and health and safety executives have to focus on preventing these before they happen by ensuring that they understand the safety concerns of their staff.”

The full research report is available here.

 

More News
8 hours ago
Dynabook updates dynaEdge AR smart glasses solution
Dynabook Europe has announced an update to its dynaEdge AR (Assisted Reality) solution with the launch of the dynaEdge DE200, the next generation of its Windows 10/11 Pro mobile edge computing device.
4 days ago
Employers must take action to protect staff against Omicron variant
With the threat that the new Omicron COVID-19 variant is posing to the workplace, Mike Robinson, Chief Executive of British Safety Council, advises how employers can best manage the risks particularly in the run-up to Christmas.
4 days ago
Local Authority carbon neutral strategies flawed
Almost nine in ten councils have declared a climate emergency – but faced with multiple, often contradictory, pressures and targets, how many have any confidence in the next steps to take?
5 days ago
Hybrid working preferred by two-thirds of Brits
Two-thirds (66%) of those who currently work at home say they prefer this to a full-time in-person office work model and a quarter (25%) will look for a new job if forced back into the office. RingCentral is urging leaders to ensure their teams have the tools and resources they need to maintain a flexible, hybrid approach to work.
6 days ago
Avocor announces its new E Series
Avocor has launched its new E Series interactive displays. Available in four sizes, ranging from 55” to 86”, the E Series features optically bonded glass in a 4K IR interactive display format.
1 week ago
Ingenico launches PPaaS Payments Platform as a Service offer
Ingenico has announced the full commercial launch of PPaaS, its Payments Platform as a Service solution to its clients and partners. Built on a new cloud-based technology stack, PPaaS is a key component in the evolution of the Point of Sale (POS) into an ecosystem enabler.
1 week ago
Payroll provider Intelligo makes finals in ReWard Strategy Awards
Intelligo, the company behind the payroll solution MegaPay, has been shortlisted for the finals in seven categories of the prestigious ReWard Strategy Awards.
1 week ago
Sustainability should be driver behind retail digital transformation
With COP26 taking place earlier in the month, the actions needed to mitigate climate change are now becoming a serious priority among world leaders.
1 week ago
Atos and Metropolitan Police Service strengthen relationship with new contract
Atos has been awarded a contract by the Metropolitan Police Service to deliver Application Management Services to support the Service’s digital policing vision for up to seven years.
1 week ago
Over 1/3 of finance professionals felt vulnerable in last 12 months
A recent Chartered Body Alliance global survey has revealed some realities regarding the treatment of customers in vulnerable circumstances, including that 33 per cent of respondents working in financial services considered themselves to be vulnerable within the last 12 months.

Login / Sign up