• Neopost helps Armed Forces personnel stay in touch with loved ones

        • Neopost has partnered with the Ministry of Defence (MoD) in order to provide an improved mail service for the Armed Forces. Commencing on 1st April 2017, the organisation has adopted the INtouch system, ensuring that deployed personnel are able to stay in touch with friends and loved ones via hard copy communications for free.

          The tool transforms digital communications into physical post, enabling personnel who do not have access to return mail amenities to respond in kind to the letters they receive. Through an INtouch account, which all personnel, families and friends will have access to, all communications will be free to send.    

          Mark Lancaster, Defence Minister said, “we are investing in a better mail service to make sure our Armed Forces can stay in touch with their loved ones for free when they are away from home. Along with improved internet connections and global post deliveries, INtouch means families can now send longer messages and share higher quality photos than before with personnel serving around the world.”

          Users can scan, create and send up to eight pages with the INtouch, which can also include high definition photographs and official documents. This is an improvement over the previous solution, an e-bluely that could only manage a single page. That tool was no longer able to serve personnel sufficiently and was not providing value to the taxpayer.

          The contract with Neopost will reflect actual usage of the INtouch system, providing savings that can then be reinvested into further Armed Forces welfare services, such as improved internet and Wi-Fi provisions, around the world.

          Neopost is delighted to be supporting the MoD and Armed Forces. With around 4,000 brave personnel deployed on more than 20 operations across the globe, ensuring that each individual is able to communicate with those at home for free is the very least that they deserve.

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