The award–winning Wincanton Records Management (WRM) has over 20 years’ experience in the delivery of information management services. The company prides itself on helping organisations manage hard copy and digital information – hence the recent installation of two industry leading OPEX Falcon™ Transportable scanning workstations.
WRM offers a full range of records management and data services including secure document storage, confidential shredding, electronic document management and off-site data protection. WRM‘s information management solutions are vast but essentially focused on helping businesses better manage their information: from freeing up valuable space at office locations, to helping organizations comply with regulatory requirements and even improving information management workflows.
Backed by Wincanton Plc., a well-established logistics firm, WRM is able to provide its customers with purpose built facilities that boast the highest standards of security and fire protection. This is teamed with its suite of accreditations including ISO 9001 (Quality Management), ISO27001 (Security and Risk) and BS10008 (Legal Admissibility of Electronic Information). Each of these assets have created a reputation for WRM that is synonymous with service excellence and strong working relationships.
WRM is constantly developing its services in both hard and soft copy information management as well as monitoring and developing customer partnerships. This is evident with the optimisation of its incoming postal processing and scanning via the acquisition of Falcon™ the Universal Document Scanning Workstation from OPEX Corporation, the global technology leader in mail center automation and document imaging. This latest OPEX technology was chosen following WRM’s invitation to all hardware vendors in the market to tender. WRM chose the OPEX technology because of its flexibility and adaptability to customer needs and environments.
Falcon™ Transportable, designed for mobile scanning operations, combines OPEX’s innovative one-step drop feed scanning technology with the performance of a high-capacity production scanner. Regardless of document scanning needs, Falcon™ Transportable embraces the most difficult and daunting workflow challenges wherever needed. Designed for easy maneuverability in and out of transport vehicles including minivans, Falcon™ Transportable can be set up and running within a half hour of arrival. It allows operators to prep and scan documents at a faster rate than the prep process of most current workflows. This significantly reduces costs associated with preparing documents for scanning. In addition, Falcon™ Transportable offers four versatile feeder options: drop-feeder, packet feeder, high-capacity feeder, and a unique Rescan Feeder.
OPEX Falcon™ Transportable scans everything from single sheets in a wide range of sizes to multiple large stacks of paper. The Falcon™ Transportable conveyor can hold more than 700 pages at any given time, allowing maximum throughput and uninterrupted processing. From thick paper to fragile or damaged pieces, from envelopes and file folders to receipts, to small forms and business cards – nearly any style or type of document can be scanned! With the optional external capture device and software, three dimensional objects can be imaged and placed directly into the electronic record.
Minimising prep, paper handling, and other manual tasks not only improves efficiency, but also results in superior document integrity. Documents are handled once and converted to image. As documents are removed from envelopes and scanned, the Wincanton operators can view images in real-time to ensure proper capture and identification. This reduces time-consuming and costly rescans later in the process. A thoughtful camera fitting can capture and import unscannable items
OPEX’s specialised feeder provides a dynamic process that is proven to reduce prep and increase scanning accuracy. Patented drop-feed technology allows for efficient scanning directly from envelopes, while intelligent packet sensing capabilities adjust track speed for optimal throughput. The high-capacity feeder handles large stacks of mixed document types making the need for additional high-volume production scanners unnecessary. The Rescan Feeder is designed for fast and efficient rescans without disrupting the overall scanning process. Falcon™ Transportable has a customisable work surface with options to fit varied footprints and the table provides adjustable height settings for maximum operator comfort and comes equipped with a 22-inch touch-screen monitor for enhanced viewing of scanned images and easy one-touch page-type classification.
OPEX’s feature-rich CertainScan™ software is the perfect complement to Falcon™ Transportable, providing auto-classification and the most intuitive way to visually classify documents as they are scanned. The versatility of this platform allows users to maximise the many features of their OPEX scanner and minimize the preparation of documents prior to scanning.
Geoff de Metz of Wincanton Records Management is delighted with this merging of best practice with OPEX as he observes “We pride ourselves on embracing a size of customer especially in sectors such as financial, legal and the NHS where careful secure compliance and total control of the document life cycle are paramount. Trust is the key word all round. The consultation and installation process with OPEX was very efficient and attentive and has greatly enhanced our service offering”.