Acronis's annual Cyber Protection Week Global Report shows that 76 per cent of organisations experienced downtime due to data loss, a 25 per cent increase from 2021. With more companies coming online during and since the pandemic, there are more cyberattacks than ever before and downtime is an all-too-common result.
Unfortunately for business leaders, the technology solutions which organisations rely upon today are not always watertight. Data shows that 78 per cent of organisations globally run as many as ten different solutions to protect their data and IT systems from cyber-attacks.
The costs associated with downtime are astronomical, with even brief outages impacting a company's revenue stream and profits. Furthermore, the more time businesses and IT teams spend protecting and improving resilience and getting systems back online if they go down, the more time they can spend on achieving the organisation's goals.
Amir Hashmi, CEO, and founder of Zsah said, "if there's one thing that all businesses can agree on, time equals money. This is especially true when it comes to your IT infrastructure. It is the backbone that keeps your business running and a considerable investment.
"Even the briefest of downtime can impact a company's revenue stream while interrupting business continuity. Outages can harm customer journeys and reputations when this happens and grind internal productivity to a standstill."
According to research, downtime has stemmed from several sources, including 52 per cent being system crashes, 42 per cent being a human error, 36 per cent being cyber-attacks, and 20 per cent being insider attacks. Though precise estimates vary, the sum is that outages can potentially cost an organisation hundreds of thousands if not millions in lost productivity and revenues.
“When working with managed technology services providers, you effectively outsource your IT to dedicated, industry experts. This means that they will better protect your IT – and monitor your network and infrastructure 24 hours a day, 365 days of the year. This means that when there's a problem, your provider will know about it immediately and fix it quickly before it results in significant and costly downtime.”