Quadient has announced the general availability of Quadient Inspire R14, the most feature-rich version to date of Quadient's customer communications management (CCM) solution.
The platform offers more than 1,100 enhancements and new features that focus on four key areas: simplifying the user experience; enhancing the personalisation of communications; extending interoperability to provide for more robust data and content integration, and providing highly scalable cloud and local deployments.
Additionally, to improve time-to-value, Quadient Inspire R14 includes more than 250 new starter kits, accelerators, sample workflows, designs and integration connectors.
Key features of R14 include:
Chris Hartigan, Chief Solution Officer, Customer Experience Management, Quadient said, "our customers understand that communication management is a critical component of delivering an engaging and successful customer experience, and as a result, we are excited to offer Quadient Inspire R14 to help them elevate the impact that their communications are having, all while reducing costs and operating more efficiently. R14 delivers a powerful and flexible cloud, hybrid and on-premise solution that ensures our customers have the insurance they need to deploy Inspire, wherever they want to make sure their vital customer communication needs are future-proofed. Looking ahead, our customers are assured that Quadient will continue its dedication to market-leading innovation of customer communications that deliver capabilities focused on enhancing and maximizing customer experiences."