Quadient unveils Inspire Flex Release 16

The release adds new features and capabilities designed to help organisations advance their cloud strategy, automate omnichannel orchestration, and improve operational efficiencies and employee productivity while delivering a better total customer experience across channels.

The Inspire R16 release helps organisations unlock new customer experience (CX) possibilities by removing many of the conventional limitations of CCM surrounding deployment, integrations, content creation, and omnichannel orchestration. Additionally, Quadient now offers local hosting options in the UK and Japan for its Inspire Flex Cloud components.

Chris Hartigan, Chief Solution Officer, Intelligent Communication Automation, Quadient said, “We remain committed to supporting our customers’ most ambitious CX goals with continuous improvement of our cutting-edge software solutions and further advancement of the CCM-to-CXM evolution. Quadient Inspire R16 unlocks new CX possibilities with expanded cloud deployment options, intelligent content management tools, and event-triggered omnichannel delivery.”

Inspire is available through the Quadient Hub.