• SVL Business Solutions launches RevolutionCloud

        • SVL Business Solutions, UK provider of multimedia interaction recording and advanced contact centre applications, has launched SVL RevolutionCloud, a new Contact-Centre-as-a-Service solution.

          SVL RevolutionCloud offers a flexible alternative to on-premise telephony and provides access to a full hosted suite of WFO applications including interaction recording, quality management, analytics and workforce management. Using technologies from vendors including Mitel, Liquid Voice and Teleopti, it is designed as a more cost effective way to acquire and use stand-alone contact centre applications.

          Peter Gough, Operations Director of SVL Business Solutions said, “SVL RevolutionCloud offers unparalleled flexibility by enabling organisations to select the services they need when they need them. Whether it is a single application or a full-blown contact centre, the service can be scaled up or down without the need for capital expenditure. It provides users with guaranteed superior quality of service and uptime, strict SLAs and the best in enterprise-level technology without having to compromise their operational requirements.”

          SVL RevolutionCloud sits on the TheCloud’s 4th Generation RevolutionCloud Platform, a wholesale channel provider of  resilient, flexible and scalable cloud IT solutions. Hosted across four London data centres and an off-grid remote DR centre, this multi-level cloud platform is wholly owned and operated by a single party from the ISP layer through to applications and storage. This ensures total security, control and resilience. Every layer of the platform has been designed with these factors in mind, allowing it to offer its services with a 100 per cent commercial uptime guarantee.

          Daniel Crespi, Managing Director of TheCloud added, “SVL Business Solutions is an obvious partner for TheCloud and the combination of our product set with their exceptional experience and reputation in recording and advanced contact centre applications is a ‘no brainer’ for us. We are incredibly excited by this partnership and are expecting great things to come.”

        • Stay up to date - Click here and register for FREE OEN online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the OEN app

        • Related Articles

        • Dynabook launches new notebooks for IT managers

          Dynabook launches new notebooks for IT managers

          Wednesday 16th Jun 2021 by clareb
          Dynabook has announced two new devices in its Tecra range – the 14” Tecra A40-J and the 15” Tecra A50-J. The new notebooks have been designed to address all the needs of the modern, flexible worker while reducing the strain on IT ma...Read More...
          Vivitek NovoTouch displays installed at EOTAS Centres in Northern Ireland

          Vivitek NovoTouch displays installed at EOTAS Centres in Northern Ireland

          Wednesday 16th Jun 2021 by clareb
          Vivitek, experts in visual presentation and collaboration solutions has announced that 62 of its interactive NovoTouch displays have been selected by Education Other Than at School (EOTAS) Centres in Northern Ireland. The consultation and installatio...Read More...
          Siemens makes first industrial 5G router available

          Siemens makes first industrial 5G router available

          Tuesday 15th Jun 2021 by clareb
          The Scalance MUM856-1, the first industrial 5G router from Siemens, is available now. The device connects local industrial applications to public 5G, 4G (LTE), and 3G (UMTS) mobile wireless networks. The router can be used to remotely monitor an...Read More...
                • About Us

                  OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue