• Tea and coffee supplier partners with Intercity Technology

        • Tea and coffee manufacturer and supplier, Ringtons, has established a partnership with IT firm Intercity Technology in a bid to build on its communications.

          With over 30 sites nationwide, 500 employees, and 250,000 customers contacting the sales team daily, Ringtons has enhanced and streamlined its communication, both internally in the UK and internationally. It’s seen an increased efficiency within the business, has better visibility of data usage and has a communications solution fit for future expansion.

          Stephen Killinger, Operations Manager at Ringtons said, “we’re interested in building a long-term relationship based on excellent service, which is exactly what we’ve managed. We hope to develop our account in due course and look forward to strengthening our bond with Intercity.” 

          Intercity delivered a flexible and tailored mobility solution, with personalised data usage levels for each member of staff and the ability to increase data allowances when required. As part of this, field-based sales representatives were given tablets to work off, allowing them to quickly and accurately collect new customer details.

          Since working with Intercity, Ringtons has been given 24-hour support, flexible contracts, the option of multiple network providers, and constant monitoring of data and text usage.

          Ian Cairnes, Head of Mid-Market Sales at Intercity Technology added, “Ringtons is a very successful manufacturer with global reach, but it was being held-back by its inflexible and outdated communications strategy. This modern solution has not only improved productivity for the business, it will also help Ringtons maintain its excellent level of customer care and facilitate the growth of the company across the UK and beyond.”

        • Stay up to date - Click here and register for FREE OEN online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the OEN app

        • Related Articles

        • McAfee LiveSafe to provide protection on all Fujitsu Consumer PCs

          McAfee LiveSafe to provide protection on all Fujitsu Consumer PCs

          Wednesday 5th May 2021 by clareb
          McAfee has announced a new evolution of its partnership, including a multi-year extended agreement, with Fujitsu Client Computing Ltd (FCCL) to deliver best in class consumer security solutions to FCCL device users.  As consumers and ...Read More...
          Butlin’s invests in air purification system for safe reopening

          Butlin’s invests in air purification system for safe reopening

          Thursday 29th Apr 2021 by clareb
          Holiday brand, Butlin’s is to introduce a new air purification system as part of measures to ensure a safe reopening this summer. The system, which is being fitted in event venues at Butlin’s Bognor Regis resort, is being installed b...Read More...
          New Brother UK label printing kit for network installers unveiled

          New Brother UK label printing kit for network installers unveiled

          Thursday 29th Apr 2021 by clareb
          Brother UK has launched a new all-in-one label printing solution for network infrastructure and cable identification in a move to support resellers supply the network infrastructure installer market. The PT-E550WNIVP portable Wi-Fi label printer is ...Read More...
                • About Us

                  OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue