• The digital transformation

        • Bernard Cassidy, Head of Marketing at Konica Minolta Business Solutions (UK) shares his thoughts on building the digital workspace of the future

          In its report, Paper Wars 2014 - an update from the battlefield, AIIM, the non-profit association for the Information Management community, says that paper-free processes improve productivity and lower costs.

          The biggest impact, however is on speed of response - to inbound mail, to bottlenecks, to regulatory changes, and above all, to the customer. According to AIIM, business-at-the-speed-of-paper will be completely unacceptable in a few years’ time.

          Technology is constantly shifting and customers’ needs are changing, both of which are driving digital transformation, prompting business leaders to embark on a journey toward achieving digital excellence.

          Building the digital workspace of the future involves looking at where your business is now and where you need to be, identifying the gaps then taking action to plug them.

          Here, I outline five key steps you should take:

          1. Use co-innovation as a business driver to define your corporate vision

          Co-innovation is the foundation for success in the digital era. At Konica Minolta, we co-innovate with employees, clients, partners and other stakeholders, to develop new technologies and grow creative ideas that deliver real business transformation.

          2. People, process and then technology

          Put people first. Employee resistance and the ineffective management of the people side of change, is the number one obstacle to success. You can have the latest technology and productivity enhancing processes in place, but without stakeholder buy-in, success isn’t a guarantee. Pro-active organisational change management can accelerate the transition from ‘current state’ to ‘desired state’ and, help speed cost reductions.

          3. Map the ‘moments of truth’ within your business

          Define where your business is today, decide where changes need to be made and what steps to take to successfully transform into an organisation that wholly embraces the digital era.

          When we deliver Business Process Optimisation consultancy, we use Lean Six-Sigma principles and follow a structured five-step: Define, Measure, Analyse, Improve, Control (DMAIC), data-driven quality strategy to improve processes, an approach that ensures seamless implementation and which delivers tangible business benefits.

          4. Form efficient, effective collaboration

          In today’s always-on, inter-connected and increasingly mobile world, collaboration is pivotal in bringing the vision of the digital office of the future closer to reality. Building a resilient, future-proofed digitally transformed business relies on companies continuing to connect and collaborate, to share, manage, automate and secure information efficiently.

          5. Future-proof and future-ready - Generation S

          Generation Y are evolving into Generation S - the ‘Share or Die’ Generation. These digital citizens have and will continue to play an integral part in what the digital workplace of the future will look like.

          Millennials have had constant access to technology from a very early age and are used to different ways of working, sharing and collaborating. Generation S neither want nor need to be tied to a physical location, or by the conventional 9-5 working day.

          Being future-proof and future-ready within the digital era relies on embracing Social, Mobile, Analytics and Cloud technologies, which erase geographical barriers, cut costs and enhance business operations.

          Konica Minolta       


        • Stay up to date - Click here and register for FREE OEN online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the OEN app

        • Related Articles

        • Reopening retail safely with smart technology

          Reopening retail safely with smart technology

          Wednesday 31st Mar 2021 by clareb
          Under plans set out by the Prime Minister, UK shops, hairdressers, gyms and outdoor hospitality and other non-essential retail outlets will reopen on 12th April in England. Although a welcome move for many, the reopening doesn’t come without si...Read More...
          Half of Brits reluctant to return to the office

          Half of Brits reluctant to return to the office

          Thursday 18th Mar 2021 by clareb
          Two thirds (63%) of Brits say COVID-19 has changed their behaviour forever, admitting that there are things they will never do again following the pandemic. Research conducted amongst 2,000 UK adults in February found that one in five (19%) of t...Read More...
          Home working as a differentiator

          Home working as a differentiator

          Tuesday 9th Mar 2021 by clareb
          The first lockdown saw people uprooted from their offices and expected to work from home en mass. No one realised quite how successful this would be and the ease with which it was adopted. In fact, it has been so successful that 9 in 10 workers&...Read More...
                • About Us

                  OEN is the leading source of business news and information for buyers of office equipment, supplies and services within mid tier and up sized organisations. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, bespoke guides and supplements, website, digital editions, apps, and newsletters with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the print version of OEN last year celebrated its Diamond anniversary.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue