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VoIP looks to benefit new flexible-working legislation

Businesses are being told the advantages of switching to VoIP telecoms systems to align with evolving flexible working laws.

Experts from VoIP specialists TelephoneSystems.Cloud has revealed the five benefits of installing the internet-based service ahead of new flexible-working legislation.

The newly approved Employment Rights Bill will go ahead on the 6th April 2024, which will allow employees to have more control over their work schedule and environment.

Workers will soon have the right to request flexible working from day one, which will have a major impact on how UK organisations operate.

Before the pandemic, just 12 per cent of adults worked from home in a typical week and the figure has since risen to as high as 40 per cent and is only predicted to further increase.

VoIP has many advantages to facilitate the transition to flexible working, including facilitating seamless multi-site location communication and effortlessly linking up work devices.

Juliet Moran, founder of TelephoneSystems.Cloud said, “under the new flexible-working legislation, businesses need to implement communication solutions to better support the needs of flexible working patterns.

“The changes mean more employees will be able to work from home and have more control over their schedules to balance their professional and personal lives. With businesses now having to embrace hybrid and remote working, VoIP is key to ensuring processes run smoothly from anywhere.

“One huge advantage is that it allows workers to use the same physical device with the same number for business-related calls wherever they are working. VoIP systems are also relatively cheap to set up and run, meaning little investment is required from businesses.”

Five benefits of VoIP for flexible working:

  1. Price

VoIP systems incur relatively low set-up costs, with businesses benefiting from lower call charges, especially compared to mobile phones. Businesses operating internationally will also benefit from lower international call charges and no expensive contract premiums.

  1. Accessibility

VoIP technology allows location-independent work because employees can communicate from anywhere worldwide, as long as there is an internet location. This ensures employees stay connected and engaged regardless of geographical location.

  1. Rooted flexibility

The system allows employees to use the same phone number on their other devices which can be connected to smartphones, laptops, tablets, and desktop computers; wherever they are. This maintains a consistent contact point, promoting streamlined, quick, and reliable communication.

  1. Unified communication

VoIP facilitates unified communications by integrating diverse communication channels such as instant messaging, voice calls, and video conferencing which offers a centralised platform. It also enables employees to utilise a variety of devices, including tablets, laptops, and smartphones, along with collaborative tools like file sharing and meeting rooms, to promote a seamless flexi-working environment.

  1. Productivity

The collaborative features of VoIP make communication promote increased productivity in colleagues. The accessibility of the system from any device will ensure remote employees are engaged and connected without sacrificing communication quality.

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