Warning on retailers’ approach to security as cyber breaches rise

With retailers moving towards a 'frictionless' shopping experience, connected devices in-store are often poorly secured, according to cybersecurity experts at World Wide Technology (WWT).

Over four in ten businesses experienced a cyber-security breach over the last year, according to the Government's Cyber Security Breaches survey.

Investment in cyber security by retailers in the last year reached a total of £2,900, and 51 per cent of businesses have implemented all of the five basic technical controls listed under the Government-endorsed Cyber Essentials scheme. But retailers are being left vulnerable to cyber-attacks as devices in-store such asmobile point of sale to digital signage and connected stock-tracking options, are often poorly secured.

Matt Sebek, Vice President of Digital at World Wide Technology said, "ascustomers place increasing emphasis on the ease of the shopping experience, and online giants such as Amazon continue to modernise the retail landscape, innovations around connected technology will gain momentum. As businesses re-imagine retail, it is also imperative to re-imagine retail security.

"Before integrating technology within the system, retailers should review the objectives behind doing so. Not fully understanding the business outcome or the critical underlying infrastructure can lead to a fragmented solution that may not be secure, sustainable or scalable. Each device is a potential entry point onto the network and businesses need to be clear about what the device is connected to, and the value of the data it is collecting.

"These projects must be integrated from the ground up. Connecting devices into an existing network structure is usually a disaster waiting to happen. Segmenting a network, introducing air-gaps between essential and non-essential devices, helps to form a physical barrier against cyber breach.

"Retailers are in danger of an ever-increasing spend on cyber security. A tactical action plan that prioritises vulnerabilities by criticality and the level of effort needed to overcome the vulnerability is a good place to start."

More News
21 hours ago
Jisp reaches Scan & Save milestone with Nisa Retail
Jisp has reached 10,000 scans, 5,000 taps and 2,000 redemptions in five weeks of its Scan & Save trial with 14 Nisa stores.
1 day ago
How connected tech is transforming our energy reuse remit
Businesses and organisations across the UK are under pressure to implement commitments and actions to achieve net-zero carbon emissions by 2050. But, to truly commit to a carbon-neutral (or even a carbon-negative) future, cutting down on emissions is not enough. Matthew Margetts, Director of Sales and Marketing at Smarter Technologies explains why technologies for energy reuse are beginning to receive a lot of attention from governments and other stakeholders.
2 days ago
New Softcat report reveals the top tech priorities
A new report by IT infrastructure provider, Softcat, offers a snapshot of the enterprise IT landscape. It reveals the technologies businesses are prioritising over the next 12 months to bounce back from COVID-19, become smarter, and realise their long-term ambitions.
2 days ago
Coventry Building Society and Atos support digital transformation
Coventry Building Society and Atos have announced the completion of a major upgrade of its digital infrastructure by Atos that will help strengthen the Society’s position as a top 10 UK savings and mortgage provider.
5 days ago
Six ways to get to grips with hybrid working models
Resetting work patterns and the workplace for post-pandemic realities appears to be a popular option as far as the workforce is concerned. According to a recent study, 74 per cent of UK employees say that a mix of office-based and remote-working is the best way forward following COVID-19. But how will organisations ensure the hybrid working models they deploy work for everyone – and what changes in working practices will this usher in?
1 week ago
Majority of companies have had lone worker incident in the past three years
Most companies (68%) have experienced an incident involving a lone worker in the past three years, with a fifth of these incidents described as severe or very severe, according to research from lone worker solution, StaySafe. In addition, nearly a quarter of staff feel unsafe at least once a year. 
1 week ago
Simple Pilates exercises to combat back pain from sitting
There are two main areas where people suffer most: upper back and lower back. Poor posture, working at a desk for long periods, ongoing stress, or repetitive strain can affect the upper back, shoulders, and neck.
1 week ago
Take work-life balance seriously for a happy community
The 11th-15th October is National Work-Life Week and it’s an opportunity for both employers and employees to focus on wellbeing at work. In a recent survey, work-life balance was hailed as more important than salary for two-thirds of Brits.
1 week ago
Top tips to tackle cyber risks posed by hybrid working models
Remote working creates challenges for IT services and cyber security as many working away from the office can often be without the data and network protection they may have at work.
2 weeks ago
Leaders trust employees over surveillance software
Companies are rejecting surveillance technology and employee monitoring in favour of building work cultures based on trust and autonomy post-lockdown, a new survey of HR executives has found.

Login / Sign up